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Home / Legal / Account Closure & Withdrawals
Legal & compliance

Account Closure & Withdrawals

You can close your account at any time, and withdraw your available balance.

Effective date: 23 June 2026 · Version 1.0 · Operated by Racing and Wagering Western Australia (ABN 21 347 055 603), Wagering Licence No. WA-BMK-2024-56301377.

Closing your account

Request closure from your account or by emailing support@tabtouuch.mobi. We'll settle open bets, return your withdrawable balance to a verified account in your name, and confirm closure. This is a simple, voluntary process, consistent with the NCPF.

Withdrawals

Withdrawals are paid only to a verified payment method in your own name. We may complete identity or source-of-funds checks before releasing funds, as required by the AML/CTF Act 2006 (Cth).

Dormant accounts

If your account is inactive for 12 months we may notify you and deal with any balance in accordance with applicable unclaimed-money law.

Need support? Gambling Help Online — 1800 858 858 (24/7) · betstop.gov.au. 18+.
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What's gambling really costing you? For free & confidential support call Gambling Help Online 1800 858 858 · betstop.gov.au
TABtouch

Western Australia’s licensed wagering operator for racing and sport. Pre-match fixed-odds and totalisator betting, run by Racing and Wagering Western Australia — with every safer-gambling tool built in.

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Racing and Wagering Western Australia trading as TABtouch A statutory authority established under the Racing and Wagering Western Australia Act 2003 (WA), regulated by the Gaming and Wagering Commission of Western Australia. ABN 21 347 055 603 · Wagering Licence No. WA-BMK-2024-56301377 Principal place of business: 114 Hasler Road, Osborne Park, Western Australia 6017
18+ BetStop — the National Self-Exclusion Register Debit & bank transfer — no credit cards Member of the BetStop national register
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TABtouch (tabtouuch.mobi) is operated by Racing and Wagering Western Australia (ABN 21 347 055 603), a statutory authority established under the Racing and Wagering Western Australia Act 2003 (WA) and the holder of Wagering Licence No. WA-BMK-2024-56301377, regulated by the Gaming and Wagering Commission of Western Australia under the Betting Control Act 1954 (WA). Wagering services are intended only for persons aged 18 years or over who are physically located in Australia in a jurisdiction where such services are lawful. Online gambling in Australia is regulated under the Interactive Gambling Act 2001 (Cth); we offer wagering on racing and pre-match (fixed-odds) sport only — no online casino, poker, slots or in-play sports betting. Racing and Wagering Western Australia is a designated service provider under the Anti-Money Laundering and Counter-Terrorism Financing Act 2006 (Cth) and complies with AUSTRAC reporting and customer due-diligence obligations. Gambling involves risk — you may lose more than you win and there is no guarantee of a return. Set a deposit limit and stay in control.

Free, confidential help: Gambling Help Online 1800 858 858 (24/7) · gamblinghelponline.org.au · BetStop — the National Self-Exclusion Register.

BetStop is a free Australian Government service. Self-exclude from all licensed online and phone wagering providers in Australia at betstop.gov.au.
© 2026 Racing and Wagering Western Australia. All rights reserved.

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